FREQUENTLY ASKED QUESTIONS
General
Where can I obtain an Aviator catalogue?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
Where can I obtain a user guide?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
Are Aviator watches sold online?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
How can I be certain I am buying an authentic Aviator watch?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
Can I purchase a watch directly from your headquarters in Le Locle?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
Why are all models not shown on www.aviatorwatches.ch?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
Do Aviator watches come with a warranty?
You can request a catalogue from any official Aviator retailer or from one of our official representatives in your country. It is also possible to submit this request online via our contact form. The catalogue can also be viewed online in the Online catalogue section.
FUNCTIONING OF THE WATCH
What are the precision tolerances of our mechanical watches?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What are the precision tolerances of our quartz watches?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
How much is the power reserve of our self-winding mechanical watches and how do they work?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is the difference between a chronograph and a chronometer?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
Can Aviator watches be worn in the water?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What precautions should be taken to guarantee optimum functioning of your Aviator?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is the difference between a self-winding and a manual-winding movement?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is the difference between Lépine and Savonnette pocket watches?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is an Autoquartz watch?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is a tachymeter and how is it used?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is a unidirectional bezel and how can it be used for deep-sea diving?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is the Flyback function?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
Why is the Roman numerals indicating four o`clock on my watch represented as IIII when the correct figure is IV
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
MAINTENANCE SERVICES
What is the difference between a partial service and a complete service?
A "partial" service consists mainly in a battery replacement for quartz watches or an adjustement of the rate for mechanical watches. In addition, the replacement of spare parts guaranteeing the water resistance are also included in this service. A service becomes "complete" when interventions on the movements turn out to be necessary (replacement of worn components and oils). All operations of the partial service are also included in the complete service.
Where can I have my watch serviced?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
How often does a watch need to be serviced?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
Can my watch be serviced and do you have the spare parts?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
How much does it cost to service my watch?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What is the battery life? What does EOL mean?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What does the sales warranty cover?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What does the service warranty cover?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
Can I order spare parts directly from Aviator?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
What should I do to ensure that my watch continues to provide excellent service for many years?
The accuracy of the watch depends on the movement and individual habits of the wearer. The majority of mechanical watches (excluding certified chronometers) have average precision tolerances of between -10/+30 seconds per day. To earn the title of chronometer (see question relating to chronometers), the mechanical movement`s average precision must be between -4/+6 seconds per day.
MATERIALS
Can I wear a Aviator stainless steel watch if I am allergic to nickel?
The high-quality stainless steel (316L) used by Aviator belongs to category 1.4404. Aviator watches are subject to rigorous quality tests which exceed European and international standards, particularly in relation to standard EN1811:2011 on the release of nickel. However, if you are allergic to nickel, we recommend you buy a watch which is made of titanium or gold or which is PVD coated.
What does PVD mean?
The high-quality stainless steel (316L) used by Aviator belongs to category 1.4404. Aviator watches are subject to rigorous quality tests which exceed European and international standards, particularly in relation to standard EN1811:2011 on the release of nickel. However, if you are allergic to nickel, we recommend you buy a watch which is made of titanium or gold or which is PVD coated.
What is titanium?
The high-quality stainless steel (316L) used by Aviator belongs to category 1.4404. Aviator watches are subject to rigorous quality tests which exceed European and international standards, particularly in relation to standard EN1811:2011 on the release of nickel. However, if you are allergic to nickel, we recommend you buy a watch which is made of titanium or gold or which is PVD coated.
Do the dial and hands of my watch contain radium or tritium?
The high-quality stainless steel (316L) used by Aviator belongs to category 1.4404. Aviator watches are subject to rigorous quality tests which exceed European and international standards, particularly in relation to standard EN1811:2011 on the release of nickel. However, if you are allergic to nickel, we recommend you buy a watch which is made of titanium or gold or which is PVD coated.
How can I know whether my Aviator watch contains tritium?
The high-quality stainless steel (316L) used by Aviator belongs to category 1.4404. Aviator watches are subject to rigorous quality tests which exceed European and international standards, particularly in relation to standard EN1811:2011 on the release of nickel. However, if you are allergic to nickel, we recommend you buy a watch which is made of titanium or gold or which is PVD coated.
ONLINE SHOP
When will my credit card be charged?
If you pay by credit or debit card it will be charged as soon as we have verified your order. Upon verification of your PayPal information your order will be processed and your account or credit card will be charged.
I want to visit a store to look at Aviator watches. How can I find a store near me?
If you pay by credit or debit card it will be charged as soon as we have verified your order. Upon verification of your PayPal information your order will be processed and your account or credit card will be charged.
I just placed an order online, when can I expect to receive my watch?
If you pay by credit or debit card it will be charged as soon as we have verified your order. Upon verification of your PayPal information your order will be processed and your account or credit card will be charged.